STRESS-FREE PROCESSES

Various dates and locations in New Zealand
In conjunction with NZIHT - 2 day Stress-free Processes Book Here

On this course you’ll be guided through the simple 5 step approach in our highly interactive two day course.  It's a practical approach that is easy to apply to any situation.

TOPICS INCLUDE:

• Defining the problem
• Getting the facts
• Quality tools
• Analysing the facts to determine likely causes
• Finding solutions
• Agreeing the fix
• Forming a plan
• Successful implementation
• Checking the problem stays fixed

ON COMPLETION OF THIS COURSE PARTICIPANTS WILL HAVE LEARNED:

• A simple approach to improving processes
• An easy way (one page) to document the problem and track the solution
• How to determine the root cause of a problem
• Simple ways to capture information about the problem
• Techniques to measure the problem
• Techniques to find innovative solutions to problems
• How to present a solution to get buy-in
• How to make a realistic plan
• How to measure progress and identify issues
• How to make sure the problem is fixed
• How to prevent problems coming back to haunt you!